Reviews Management

Why does your business's online reputation matter? 84% of consumers surveyed said that they trust online reviews as much as personal recommendations. A one-star rating increase can lead to a 5%-9% increase in revenue (Harvard Business School).

Ray Of Light Media's Review & Reputation Management program works to improve your online reviews, in turn gaining you more business! We have a 3-prong process to acheive this.

1. With a single dashboard, monitor your online reviews from several review sites, including BBB, Trustpilot, Yelp!, Tripadvisor, Google, Angi, Houzz, HomeAdvisor, Facebook, and many others!
2. Collect feedback from your current and past customers to help gain new & better reviews.
3. Repost and display the great reviews across social media and on your own website.

We help you turn happy customers into brand evangelists!

As part of the program, we create a webpage where your guests can quickly give you a 5-star rating, making it effortless for you to direct customers to reviews sites and easily share reviews. This feedback is tracked and followed up as necessary. You can even automatically give those customers a coupon or special deal just for filling out your review form! Reviews can be automatically added to your existing website, helping to increase buyer confidence as well as your website's S.E.O.!

We have the ability to automate your review requests, asking your current customers to leave you a review once they have done business with you. Do you have a database of previous customers? You can easily import their e-mail address and send them a request to submit feedback as well!