Reviews Management

Why does your business's online reputation matter? 79% of consumers surveyed said that they trust online reviews as much as personal recommendations. A one-star rating increase can lead to a 5%-9% increase in revenue.

 

 

Ray Of Light Media's Review & Reputation Management program works to improve your online reviews, in turn gaining you more business! We have a 3-prong process to acheive this.

  • With a single dashboard, monitor your online reviews over up to 350 different review sites, including Yelp!, Tripadvisor, Google+, Yahoo Local, Foursquare, and many others!
  • Collect feedback from your current and past customers to help gain new & better reviews.
  • Amplify and spread the great reviews across social media and your own website.

We help you turn happy customers into brand evangelists!

As part of the program, we create a webpage where your guests can quickly give you a 5-star rating, making it effortless for you to direct customers to reviews sites and easily share reviews. This feedback is tracked and followed up as necessary. You can even automatically give those customers a coupon or special deal just for filling out your review form! Positive reviews can be automatically added to your existing website, helping to increase buyer confidence as well as your website's S.E.O.!

Do you have a mailing list of previous customers? You can easily import their e-mail address and send them a request to submit feedback as well!

We encourage you to utilize a tablet device near your point-of-sale to get those positive reviews at the moment the guest has their positive experience. The same webpage can also be linked to from your existing website, or we can place a widget on your site where guests can leave the feedback.

Once we collect the reviews from all the review sites into your dashboard, you'll need to address the unhappy customers, and try to turn things around. We can give you advice on how to help!

Advanced Features: Privacy compliant mode (for protecting identity of reviewers on the live testimonial feeds), Google indexed testimonials with Rich Snippet stars for Google search results, Auto approval options to reduce administrative tasks.

So, how much does it cost?

Studies show that a single-star rating improvement can improve revenue or sales by 5% to 9%. Our Review & Reputation Management program is $265/month, with a one-time setup fee of $225. If your positive reviews are worth that, contact Ray Of Light Media today for more information!


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